Knowledge management systems, which facilitate the aggregation and dissemination of a company’s collective intelligence, provide numerous benefits, including enabling innovation and improving process efficiency.

But successfully implementing these systems can be a challenge.

While technology advances have eased some of the installation and integration hurdles, Jim Murphy, AMR’s knowledge management research director, says companies looking to do wide-scale deployments still face scalability and performance issues. And, as with other information technologies, user adoption presents the biggest test.

Baseline and it sister publication, CIO Insight, have done several knowledge management case studies over the years. Here they invoke five that show how organizations of various shapes and sizes overcame the deployment challenges they faced.

Among those, the World Bank is one of the biggest World organisation working in Development: the entire article here